INFO

We are happy to help you with any question regarding orders, products or returns. Please, contact us by the email: info@carioca-fashion.com

Shipping in the Netherlands  is 3.99 euro.

We ship all around Europe.

We believe it is very important that you are satisfied with your product. If by any means you are not satisfied with your product, there is always an option to exchange or return the product.

Please do not remove the tag or the hygiene protection if you want to return our product.

We cannot accept a return if there are any signs of damage, usage or body stains.

If the product does not fit as you expected, you have 7 days to exchange the product.

Welcome to Carioca Fashion! By accessing or using our website, www.carioca-fashion.com, you agree to comply with and be bound by the following Terms of Service. Please review them carefully before using our site.

1. Acceptance of Terms

By using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

2. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to check for updates regularly. Continued use of the website after any such changes constitutes acceptance of the new terms.

3. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We accept various payment methods and use secure payment gateways to process your transactions.

5. Shipping and Delivery

We aim to dispatch products promptly after an order is placed. Delivery times may vary depending on your location and shipping method chosen. We are not responsible for delays caused by customs or other external factors. Shipping costs are non-refundable.

6. Returns and Refunds

Our return policy allows you to return items within a specified period after receiving your order, provided the items are unused and in their original packaging. Refunds will be issued to the original payment method. Shipping costs for returns are your responsibility unless the return is due to a defect or error on our part.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Carioca Fashion or its content suppliers and is protected by international copyright laws. Unauthorized use of any content from our website is strictly prohibited.

8. Limitation of Liability

Carioca Fashion shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or from any products purchased through our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms or your use of our website shall be resolved exclusively in the courts of the Netherlands.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at info@carioca-fashion.com.

At Carioca Fashion, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.carioca-fashion.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

To Process Transactions: To manage orders, process payments, and deliver products or services.

To Improve Our Website: To analyze how users interact with our website and improve its performance and user experience.

To Communicate With You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving these communications at any time.

To Provide Customer Support: To respond to your inquiries and provide customer service.

To Ensure Security: To protect our website, our users, and our business from fraud and other illegal activities.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.

4. Security of Your Information

We use a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You have the right to request copies of your personal data.

Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Erasure: You have the right to request that we erase your personal data, under certain conditions.

Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.

Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@carioca-fashion.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.